Senior - AI Chatbot Tester - GO/JC/1395/2025

Actively Reviewing the Applications

Golden Opportunities

India, Tamil Nadu, Chennai Full-Time On-site

Posted 3 weeks ago • Apply by June 10, 2026

Job Description

Job Description

Job Title: Senior - AI Chatbot Tester

Candidate Specification

Candidate must have 5�8 years of experience in AI & Chatbot testing, functional validation, and quality assurance

Job Description

Architect the test design and test plan specifically tailored for AI and chatbot testing, ensuring comprehensive coverage across scenarios.
Hands-on experience in testing conversational AI systems, including NLP model behavior intent recognition, and response validation.
Lead AI and chatbot testing efforts for Microsoft Copilot Chat across various access points (Teams, Outlook, Web, and Mobile).
Define and implement a functional testing approach focusing on response accuracy, contextual relevance, and accessibility.
Conduct manual and exploratory testing to validate Copilot
s AI-driven interactions, ensuring consistency and usability.
Identify areas for automation of regression and accuracy validation and collaborate with automation teams to implement solutions

Skills Required

RoleSenior - AI Chatbot Tester

Industry TypeIT/ Computers - Hardware, IT/ Computers - Software

Functional AreaIT-Software, ITES/BPO/Customer Service

Required Education Graduation

Employment TypeFull Time, Permanent

Key Skills