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Senior - AI Chatbot Tester - GO/JC/1395/2025

Actively Reviewing the Applications

Golden Opportunities

India, Tamil Nadu, Chennai Full-Time On-site
Posted 3 weeks ago Apply by June 10, 2026

Job Description

Job Description

Job Title: Senior - AI Chatbot Tester

Candidate Specification

Candidate must have 5�8 years of experience in AI & Chatbot testing, functional validation, and quality assurance

Job Description

  • Architect the test design and test plan specifically tailored for AI and chatbot testing, ensuring comprehensive coverage across scenarios.
  • Hands-on experience in testing conversational AI systems, including NLP model behavior intent recognition, and response validation.
  • Lead AI and chatbot testing efforts for Microsoft Copilot Chat across various access points (Teams, Outlook, Web, and Mobile).
  • Define and implement a functional testing approach focusing on response accuracy, contextual relevance, and accessibility.
  • Conduct manual and exploratory testing to validate Copilot
  • s AI-driven interactions, ensuring consistency and usability.
  • Identify areas for automation of regression and accuracy validation and collaborate with automation teams to implement solutions

Skills Required

RoleSenior - AI Chatbot Tester

Industry TypeIT/ Computers - Hardware, IT/ Computers - Software

Functional AreaIT-Software, ITES/BPO/Customer Service

Required Education Graduation

Employment TypeFull Time, Permanent

Key Skills

  • AI CHATBOT
  • FUNCTIONAL VALIDATION
  • QUALITY ASSURANCE

Other Information

Job CodeGO/JC/1395/2025

Recruiter NameSheena Rakesh
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