Pre Sales Associate

Job description:

Key Responsibilities

• Handle client chats, emails, and WhatsApp enquiries in a professional and timely manner
• Make cold calls to prospective clients
• Understand client requirements and resolve basic queries related to business setup and services
• Share clear and accurate product/service information with prospective and existing clients
• Qualify leads and coordinate meetings between clients and senior consultants
• Maintain proper records of client interactions and follow-ups
• Ensure high standards of client satisfaction and communication quality
• Follow up with clients as per internal processes and timelines

Requirements

• 0–1 year of experience in client handling, customer support, or business coordination (Freshers can apply)
• Strong coordination, follow-up, and organizational skills
• Good verbal and written communication skills
• Proficiency in Email communication, WhatsApp handling, and MS Office
• Ability to multitask and manage time effectively