Logistics & Shipping Specialist

About the Role

We are seeking a detail-oriented and hands-on Logistics & Shipping Specialist to manage domestic and international shipments, ensure accurate documentation, and support day-to-day production logistics. This role plays a critical part in ensuring timely delivery, regulatory compliance, and smooth coordination between production, suppliers, and customers worldwide.

Key Responsibilities

Shipping & Documentation

• Prepare and manage shipping documents, including Packing Lists, Commercial Invoices, Air Waybills (AWB)
• Ensure all documentation is accurate and compliant with international shipping requirements
• Maintain consistency between PO, build numbers, SKU, and shipment records

International Logistics & Customs

• Coordinate global shipments (U.S., EU, Asia, etc.) via carriers such as FedEx, DHL, UPS, and freight forwarders
• Work with customs brokers to support import/export clearance
• Ensure proper HS code classification, country of origin, and declared value
• Support compliance with export regulations (e.g., EAR, sanctions awareness)

Shipment Tracking & Coordination

• Track shipments and proactively resolve delays or exceptions
• Communicate shipment status with internal teams and external partners
• Coordinate with production to align shipment schedules with build readiness

Inventory & Warehouse Support

• Assist with incoming and outgoing material flow
• Verify received shipments against packing lists and POs
• Support inventory tracking and organization

Process Improvement

• Develop and standardize shipping templates and workflows
• Improve efficiency in packaging, labeling, and shipment preparation
• Identify cost-saving opportunities in freight and logistics operations

Qualifications

Required

• 2–5+ years of experience in logistics, shipping, or supply chain operations
• Hands-on experience with international shipping and documentation
• Familiarity with carriers (FedEx, DHL, UPS) and freight forwarders
• Understanding of customs processes, HS codes, and import/export documentation
• Strong attention to detail and organizational skills

Preferred

• Experience in medical device, electronics, or regulated industry
• Knowledge of export compliance (EAR, ECCN, sanctions)
• Experience working with ERP/MRP or quality systems (e.g., NetSuite, SAP, Qualio)
• Familiarity with Incoterms (DDP, DAP, EXW, etc.)

Key Traits

• Highly detail-oriented and process-driven
• Proactive problem solver with strong follow-through
• Comfortable working in a fast-paced production environment
• Strong communication skills across teams and external partners
  

Why Join Us

• Work at the intersection of hardware, manufacturing, and global distribution
• Direct impact on product delivery and customer experience
• Opportunity to build and improve logistics processes from the ground up