Destination Expert (Holiday Sales- Europe/ South East Asia/ Japan)

Job Description — Destination Expert (Holiday Sales- Europe/ South East Asia/ Japan)

Company: Travelexie — A Brand Owned By CYC Group

Location: Kolkata (On-site)

Employment Type: Full-Time

Department: Retail Holiday Sales (B2C)

About Travelexie

Travelexie is a fast-growing premium travel brand under CYC Group, specializing in customized international and domestic holidays, luxury experiences, corporate travel, and MICE. We combine deep destination expertise with high-touch service to deliver unforgettable travel experiences

Role Overview

We are looking for passionate and target-driven Destination Experts who can convert travel inquiries into high-value bookings through consultative selling.

This is a revenue-generating sales role focused on designing customized itineraries, advising clients, and closing holiday packages.

Key Responsibilities

Sales & Revenue Generation (Core)

• Handle inbound travel inquiries from website, ads, referrals, and walk-ins
• Consult clients to understand preferences, budget, and travel goals
• Recommend suitable destinations, routes, and experiences
• Design customized itineraries and quotations
• Convert leads into confirmed bookings
• Achieve monthly revenue and conversion targets
• Upsell premium hotels, experiences, and add-ons
• Maintain strong follow-up discipline until closure

Destination Expertise

• Develop deep knowledge of assigned destinations
• Advise clients on best seasons, visa requirements, and logistics
• Suggest unique experiences and value-added options
• Stay updated on travel trends, supplier offerings, and regulations

Customer Relationship Management

• Build trust and long-term relationships with clients
• Handle queries professionally via call, email, and WhatsApp
• Coordinate with operations team for seamless execution
• Encourage repeat bookings and referrals

Documentation & CRM

• Maintain accurate records of leads and interactions in CRM
• Ensure proper documentation for bookings
• Track pipeline and forecast sales

Key Performance Indicators (KPIs)

• Monthly revenue target
• Conversion rate (Lead → Booking)
• Average booking value
• Follow-up effectiveness
• Customer satisfaction & repeat business

Candidate Profile

Education & Experience

• Graduate in any discipline
• 1–5+ years experience in travel sales / holiday consulting
• Experience selling international packages preferred

Skills & Competencies

✔ Strong sales and persuasion skills

✔ Excellent communication (English & Hindi required)

✔ Bengali preferred (for Kolkata market)

✔ Customer-centric approach

✔ Ability to handle high-value clients

✔ Strong negotiation skills

✔ Organized and detail-oriented

✔ Ability to work under targets and deadlines

Preferred Background

• Travel agency or tour operator experience
• Experience with customized holiday packages
• Knowledge of global destinations (Europe, Japan, Southeast Asia, etc.)
• Familiarity with GDS/booking tools is a plus

Compensation & Benefits

• Fixed salary + attractive performance incentives
• High earning potential for top performers
• Career growth in a fast-scaling travel company
• Exposure to premium global destinations
• Dynamic and supportive work environment

Why Join Travelexie?

Work with a rapidly growing premium travel brand

Handle high-value international clients

Strong marketing support & lead flow

Opportunity to become a specialist in global destinations

Unlimited incentive potential

How to Apply

Send your updated resume to: hr@cycgroup.in

Subject line: Application — Destination Expert (Travelexie)