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Technical Support Executive

Actively Reviewing the Applications

TELUS Digital Philippines

India, Uttar Pradesh, Noida Full-Time On-site
Posted 3 weeks ago • Apply by June 7, 2026

Job Description

Walk In Details:

Walk in Date - 13 Mar 26

Walk-in Time - 2.00 PM- 6:00 PM IST

Venue: TELUS DIGITAL, Tower-6, UG Floor, Candor Techspace, Sector 135, Noida, Uttar Pradesh, 201304

Role & Responsibilities

  • Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service.
  • Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting.
  • Walks customers through common phone hardware and software configurations to maximize service functionality.
  • Provides solutions and resolution resources for customer repair problems.
  • Interfaces with customers over the phone providing status updates and ensuring service has been restored.
  • Escalates appropriate technical issues to upper-level technical support when needed.


Preferred Candidate Profile

  • Minimum 1 year of experience in International Technical Support (Voice)
  • Excellent communication skills
  • Have worked on ISP, Internet & WiFi Related, Router & Modem Connectivity Issues
  • Should have experience working in International Telecom brand on voice process.
  • Should be comfortable working in 24*7 Working Environment
  • Graduation not required—
  • Rotational shifts & Rotational week offs.
  • Freshers graduated from B.Tech/BE, BCA or MCA are eligible to apply.


Perks And Benefits

  • Medicare Facilities.
  • Salary: 3.2 LPA to 4.99 LPA.
  • Both side cab facilities.
  • Medical Insurance
  • Life Insurance
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