Student Care Executive

Actively Reviewing the Applications

CHANDIGARH UNIVERSITY

India, Punjab Internship On-site

Posted 3 weeks ago • Apply by June 8, 2026

Job Description

The Student Care Executive is responsible for providing support and assistance to students throughout their academic journey. The role involves addressing student concerns, ensuring a positive student experience, coordinating with various departments, and maintaining effective communication between students and the university administration.

Key Responsibilities

Act as the primary point of contact for student queries, concerns, and support services.
Assist students with academic, administrative, and campus-related issues.
Coordinate with departments such as academics, hostel, accounts, and examination for resolving student concerns.
Maintain records of student interactions, complaints, and resolutions.
Provide guidance to students regarding university policies, procedures, and services.
Ensure timely resolution of student complaints and escalate issues when necessary.
Support student engagement activities, orientation programs, and campus events.
Monitor student satisfaction and collect feedback to improve student services.
Communicate important university announcements and updates to students.
Assist in maintaining a supportive and student-friendly campus environment.

Qualifications & Experience

Bachelor’s
1 years of experience in student support, customer service, counseling, or administration (experience in educational institutions preferred).
Good communication and interpersonal skills.
Strong problem-solving and conflict resolution abilities.
Empathy and ability to handle student concerns professionally.
Good organizational and documentation skills.
Ability to coordinate with multiple departments.
Basic knowledge of MS Office , Ms excel (pivot table, Vlookup).

Call at 8146651512