Sr. Executive - Non-Voice Support - Chennai - GO/JC/2181/2026

Actively Reviewing the Applications

Golden Opportunities

India, Tamil Nadu, Chennai Full-Time On-site

Posted 2 months ago • Apply by May 14, 2026

Job Description

Job Description

Non-Voice Support Executive (International)

We are seeking a highly skilled and experienced Chat Support Executive to join our team in Chennai. The ideal candidate will have excellent communication skills, a strong customer service background, and the ability to work in a fast-paced environment.

Location

Chennai

Responsibilities

Provide exceptional customer service to clients through chat support, ensuring timely and effective resolution of their queries and concerns.
Respond to customer emails in a professional and courteous manner, addressing their queries and resolving issues in a timely and efficient manner.
Maintain accurate records of customer interactions, including chat logs and email correspondence.
Collaborate with internal teams to resolve complex customer issues and provide seamless support.
Stay up-to-date with product knowledge and company policies to provide accurate and informed support to customers.

Requirements

1-3 years of experience in customer service or chat support.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment with multiple priorities and deadlines.
Strong problem-solving and analytical skills.
Basic computer skills and proficiency in using chat support software.
Ability to maintain confidentiality and handle sensitive customer information.

Benefits

Opportunity to work with a dynamic and growing company.
Chance to develop skills and expertise in customer service and chat support.
Collaborative and supportive work environment.
Opportunities for growth and professional development.
Compliance with local labor laws and regulations, including paid time off and holidays.

Skills Required

RoleSr. Executive - Non-Voice Support - Chennai

Industry TypeITES/BPO/KPO

Functional Area

Required Education Graduation

Employment TypeFull Time, Permanent

Key Skills