Specialist - Motor Claims

Actively Reviewing the Applications

Acko

India, Karnataka Full-Time On-site

Posted 2 months ago • Apply by May 4, 2026

Job Description

About Job

The Specialist - Motor Claims will be working in the Delhi ADSC (Assignment Delivery Support Center) garage, where they will be responsible for attending to claims, handling vehicle repair movements, and ensuring the smooth operation of claim handling processes. This role requires strong analytical skills, attention to detail, and effective communication to ensure timely resolution of claims.

The ideal candidate will be able to work independently in a fast-paced environment, manage multiple tasks simultaneously, and maintain a high level of productivity while prioritizing tasks.

Skills & Qualification

Excellent knowledge of Automobile and its related aspects
Strong analytical skills to analyze and resolve complex claim-related issues
Effective communication and interpersonal skills to interact with customers, garage staff, and other stakeholders
Ability to work independently in a fast-paced environment and manage multiple tasks simultaneously
Strong problem-solving skills to resolve claim-related issues efficiently
Basic knowledge of computer software applications and systems
Associate Degree in any stream

Responsibilities

Attend to claims and handle vehicle repair movements in the Delhi ADSC garage
Analyze and resolve complex claim-related issues, ensuring timely resolution and customer satisfaction
Collaborate with garage staff, customers, and other stakeholders to gather information, resolve issues, and update claim status
Manage multiple tasks simultaneously, prioritizing tasks to meet deadlines and ensure high productivity
Develop and maintain a thorough understanding of claim handling processes, laws, and regulations
Ensure compliance with company policies and procedures, maintaining high standards of quality and accuracy
Identify and report any deviations or discrepancies in claim handling processes, contributing to process improvements
Leverage leadership skills to motivate and guide team members, promoting a positive and productive work environment
Provide exceptional customer service, ensuring timely and effective resolution of claims