Bestkaam Logo
Bestkaam Logo
Join as Employer Sign In Sign Up
Back to Jobs
Viraaj HR Solutions Private Limited Logo

ServiceNow ITSM Developer

Actively Reviewing the Applications

Viraaj HR Solutions Private Limited

India, Kerala, Kochi Full-Time On-site INR 7–40 LPA
Posted 3 weeks ago • Apply by June 8, 2026

Job Description

Industry: IT Services — Enterprise IT Service Management (ITSM) and Digital Workflow Automation. Sector: Cloud-based IT operations, service delivery, and process automation for enterprise customers. Location: On-site, India.

Primary Job Title: ServiceNow Developer (ITSM) — on-site role focused on delivering and supporting ServiceNow ITSM modules and integrations.

Role & Responsibilities

  • Design, develop, and configure ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge) to meet business requirements.
  • Author server-side and client-side code (Glide scripting, Business Rules, Script Includes, Client Scripts) and maintain Scoped Applications and Update Sets.
  • Build and maintain integrations using REST/SOAP APIs, IntegrationHub spokes, MID Server, and scheduled data imports for third-party systems.
  • Implement Flow Designer workflows, orchestration, and Service Portal components to automate approvals, catalog items, and self-service experiences.
  • Collaborate with stakeholders and Service Owners to translate requirements into technical designs, perform unit testing, and support UAT and production rollouts.
  • Troubleshoot production issues, perform root-cause analysis, optimise platform performance, and maintain configuration and release documentation.

Skills & Qualifications Must-Have

  • ServiceNow ITSM
  • JavaScript
  • Glide Scripting
  • ServiceNow Flow Designer
  • IntegrationHub
  • REST APIs

Preferred

  • ServiceNow Certified System Administrator
  • Experience with CMDB and Discovery
  • MID Server integrations and Orchestration

Benefits & Culture Highlights

  • On-site role with exposure to enterprise ITSM projects and cross-functional stakeholders.
  • Opportunity to work on end-to-end ServiceNow implementations and integrations at scale.
  • Structured release cycles, technical mentorship, and focus on measurable service improvements.

Skills: servicenow itsm business analyst,itsm,servicenow,javascript,cmdb

Required Skills

Documentation JavaScript Automation ServiceNow SOAP Testing REST APIs Unit testing Service management Server Scripting SOAP APIs ITSM Orchestration IT Service Management Server-side Service Delivery IT operations CMDB Implementations Process Automation Workflow Automation Glide Data imports UAT IT Service Glide scripting Business Rules MID Server Technical Designs Mentorship Incident Flow Designer REST/SOAP APIs Script Includes Designer Configuration System Administrator Client-Side Client Scripts
Check Qualification

Quick Tip

Customize your resume and cover letter to highlight relevant skills for this position to increase your chances of getting hired.

Related Similar Jobs

View All
Platinum Coastal Group

Business Management Trainee

Platinum Coastal Group

Communication Financial Analysis Branding +21
Scoutit

Frontend Developer

Scoutit

India Full-Time ₹5–50 LPA
Git TypeScript CSS +1
NeeuvNext

MERN Stack Teaching (Internship)

NeeuvNext

Kadapa Full-Time
HTML CSS JavaScript +1
Ather Energy

Test Engineer - On Road Validation

Ather Energy

India Full-Time
Data Analysis Testing Debugging +2
Kofuku

Sr Full Stack Developer

Kofuku

India Full-Time
Git MySQL PostgreSQL +9