QA Engineer - Hybrid

Actively Reviewing the Applications

Hiver

India, Karnataka, Bengaluru Full-Time On-site

Posted 3 weeks ago • Apply by June 10, 2026

Job Description

About Us

Hiver is a modern, AI-driven customer service platform used by companies across healthcare, finance, logistics, education, and technology. We help teams deliver fast, human support across email, chat, phone, WhatsApp, and more — without the complexity of legacy helpdesks.

We’re a challenger brand in a category dominated by over-engineered tools. We build software that is simple, powerful, and genuinely helpful; and we operate internally with that same philosophy. If you want meaningful ownership, thoughtful teammates, and work that ships, Hiver is a great place to do it.

Opportunity

We are looking for a QA Engineer whose key goals would be to drive software quality and reduce risks in our releases. This would involve doing both functional tests as well as building the automated tests for our CI systems. Expect lots of challenges and high levels of ownership and autonomy. Come up with testing procedures to validate functional, system, and performance requirements for new features Ensuring the quality of releases for the features by running the test cases and reporting them Write and maintain automated test suites for functional and performance testing Keep the manual test cases updatedParticipate in the product feature design and specification with Product Managers, UX engineers, and developers

What we are looking for?

2+ years of total experience in a QA role.
Should be able to write quality test cases on the problem statement.
1+ years of experience in QA automation with any of the Selenium, Playwright or Webdriver.io etc.
Knowledge of at least one high-level programming language like Python, Javascript, Java etc.
Hands-on experience with Code version control systems like Git.
Work with the Customer Support team to reproduce customer problems and provide solutions to customers.

Good To Have Skills

Experience with RESTful API testing tools like Postman and performance testing tools like JMeter.
Hands-on experience with Build and Continuous Integration (CI) systems like Jenkins.
Experience working with Linux/Unix platforms and security aspects of testing is a plus.