Project Coordinator

Role Title: Project Co- Ordinator

Location: Salem, Tamilnadu (Local Candidates Preferred)

Job Type: Full time, permanent

Salary: Upto 3 LPA

Role Overview

The Project Coordinator is responsible for managing Zea CRM operations and end-to-end project delivery. The role begins after the sales conversion and focuses on smooth execution, client coordination, developer team management, and long-term client retention.

Key Responsibilities

• Take ownership of projects post sales conversion
• Assign projects to the developer and automation teams
• Plan, track, and ensure timely project delivery
• Act as a single point of contact between clients and technical teams
• Understand client requirements and convert them into technical tasks
• Coordinate with automation developers for workflow and CRM automation
• Monitor delivery quality and resolve project-related issues
• Conduct regular client follow-ups, reviews, and support coordination
• Ensure client satisfaction, retention, and renewals
• Maintain proper project documentation and delivery reports
• Escalate risks and issues to management when required

Required Skills & Competencies

• Strong knowledge of project delivery and CRM implementation
• Experience in team management and task coordination
• Excellent communication and stakeholder management skills
• Understanding of CRM systems, automation workflows, and integrations
• Strong problem-solving and decision-making abilities
• Ability to manage multiple clients and priorities
• Experience with project management tools is an added advantage

Preferred Qualifications

• Experience in SaaS / CRM-based products
• Basic technical understanding of APIs, workflows, and reporting
• Additional Expectations
• Proactive ownership mindset
• Customer-focused and result-oriented approach
• Ability to work in a fast-paced environment
• Strong follow-up and accountability discipline

Interested candidates can share their resume to

Mail: hr@url-factory.com

Mobile: 88256 19910