Program Manager

Actively Reviewing the Applications

Swiggy

India, Karnataka, Bengaluru Full-Time On-site

Posted 2 weeks ago • Apply by June 14, 2026

Job Description

Job Title: Program Manager

Location: Bangalore

Tenure : 4+ Years

About The Team & Role

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, and a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation As a Program Manager at Swiggy, you will play a crucial role in driving cross-functional initiatives and ensuring the seamless execution of strategic programs. You will collaborate closely with business, product, operations, and technology teams to streamline processes, enhance efficiency, and drive measurable business impact.

This role demands strong problem-solving abilities, exceptional stakeholder management, and an analytical mindset to optimize workflows and deliver projects successfully in a fast-paced, dynamic environment.

Position Overview

We are looking for an experienced Program Manager with a background in software project management, preferably in product or e-commerce domains. The ideal candidate will have hands-on experience in agile methodologies, sprint planning, stakeholder communication, and program execution, ensuring smooth product delivery and operational excellence.

What will you get to do here?

Product Strategy & Planning

Contribute to product strategy and roadmap planning in collaboration with key stakeholders.
Participate in PRD reviews, feature prioritization, resource allocation, and scheduling.
Ensure seamless coordination between product, engineering, and business teams.

Program Execution & Process Management

Act as a Scrum Master, driving agile practices and ensuring efficient execution.
Track project progress, resolve issues, and manage dependencies to meet delivery timelines.
Lead planning, tracking, and reviewing of key initiatives to ensure alignment with business goals.
Oversee change management processes, ensuring smooth adoption of new product features.

Stakeholder & Communication Management

Manage internal communication regarding roadmap updates, upcoming changes, and value propositions.
Work closely with cross-functional teams to align procedures with new implementations.
Provide regular status updates to senior leadership on project progress, risks, and key initiatives.

Data-Driven Decision Making

Develop dashboards and tracking mechanisms for productivity, progress, and key performance indicators (KPIs).
Analyze product requests, impact assessments, and change management requirements.

Quality Assurance & Best Practices

Implement quality assurance procedures for each story and task.
Assist teams in writing better user stories, requirements, and sprint tasks.
Identify and resolve platform, product, and organizational impediments.
Ensure consistency in practices, vocabulary, and frameworks across teams.

What qualities are we looking for?

Proven Experience: Minimum experience in handling software projects, preferably in product/e-commerce companies.
Agile & Scrum Expertise: Strong understanding of Agile methodologies, Scrum frameworks, and sprint execution.
Stakeholder Management: Ability to engage with engineering, product, business, and leadership teams.
Data-Driven Mindset: Experience in analyzing KPIs, tracking productivity, and managing dashboards.
Problem-Solving Skills: Ability to identify roadblocks, negotiate scope and timelines, and drive execution effectively.
Excellent Communication: Ability to communicate concisely, clearly, and with confidence across all levels, including senior leadership.

Visit our tech blogs to learn more about some of the challenges we deal with:

https://bytes.swiggy.com/the-swiggy-delivery-challenge-part-one-6a2abb4f82f6

https://bytes.swiggy.com/swiggy-distance-service-9868dcf613f4

https://bytes.swiggy.com/the-tech-that-brings-you-your-food-1a7926229886

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.