Product Manager

About Emeritus:

Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies, and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 250,000 individuals across 80+ countries.

Founded in 2015, Emeritus, part of Eruditus Group, has more than 2,000 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai.

About the role:

We are seeking an entrepreneurial and execution-driven Product Manager to join our tech team and help design and build the systems that power our learning platform at scale.

This role has a focus on internal applications and operational tooling—including workflows, data systems, and platforms that enable academic, delivery, and support teams to operate more efficiently and deliver exceptional learner outcomes. The position will also partner with customer-facing product teams on select initiatives that directly impact learners and enterprise partners.

Key Responsibilities:

• Own the end-to-end product lifecycle for internal platforms and operational tools, from discovery through launch and iteration.
• Identify friction in operational processes and translate insights into scalable, technology-driven solutions.
• Lead ideation, prioritization, planning, and execution while balancing business objectives, technical constraints, and user experience.
• Partner closely with engineering, design, data, and functional teams and support teams across geographies.
• Maintain a clear product roadmap aligned to company priorities and operational metrics.
• Collaborate with stakeholders to create intuitive, efficient workflows and interfaces for internal users and learners where applicable.
• Oversee the build, test, and release process using strong product and agile best practices.
• Analyze quantitative and qualitative data to assess impact, identify opportunities, and guide trade-off decisions.
• Define success metrics and establish a culture of measurement and continuous improvement.
• Contribute to customer-facing initiatives where operational platforms intersect with learner experience.

Key Skills & Qualifications:

• 3+ years of Product Management experience, ideally including internal tools, platforms, operations products, or B2B systems.
• Strong systems-thinking orientation with a track record of building scalable solutions.
• Demonstrated ability to operate independently, take initiative, and drive outcomes in ambiguous environments.
• High degree of user empathy and curiosity about how work is performed across organizations.
• Exceptional written and verbal communication skills, including experience producing PRDs, process flows, working-back documents, and metrics frameworks.
• Collaborative and effective in cross-functional, globally distributed teams.
• Creative problem-solver with a pragmatic, impact-oriented mindset.
• Experience in ed-tech preferred but not required.
• MBA or advanced degree a plus.

Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

In the press:

https://www.outlookbusiness.com/start-up/news/eruditus-secures-150-million-funding-for-ai-expansion-business-growth

https://economictimes.indiatimes.com/tech/startups/edtech-unicorn-emeritus-story-now-a-harvard-business-school-case-study/articleshow/107648728.cms?from=mdr

https://www.prnewswire.com/in/news-releases/emeritus-claims-top-spot-on-time-magazines-worlds-top-edtech-companies-of-2024-ranking-302132093.html