Process Excellence Manager

Carelon Global Solutions India is looking for a Manager Process excellence. Ideal candidate will have extensive knowledge in Process excellence, digital transformation, process improvement and re-engineering with experience working in US Healthcare.

📍 Location:

#Bangalore #Gurugram

Experience:

• Minimum 8 years’ work experience – with min 5 years exposure in US healthcare. Top experience/qualifications can be considered in lieu of experience.
• Minimum 3 years in a consulting/customer facing environment (healthcare exposure would be preferred)

Education:-

Full time MBA from Premier B-School

JOB RESPONSIBILITY

The incumbent will be responsible for, but not limited to, the following key deliverables:

• Leadership: Lead and support high-impact business transformation programs across the organization, aligning with business objectives and delivering on MBOs/goals for assigned portfolios.
• Stakeholder Engagement: Build strong relationships with senior leaders, initiative owners, and partner ecosystems to influence decision-making and ensure seamless execution.
• Project Ownership: Drive the full lifecycle of transformation projects—Discover, Design, and Deploy—prioritizing initiatives that deliver maximum business value.
• Expert Consulting & Methodology: Apply advanced process reengineering, Lean Six Sigma, and Design Thinking principles to conceptualize and implement innovative solutions.
• Insight Generation: Conduct market research, develop Points of View (PoVs) on emerging trends in the healthcare value chain, and recommend strategies to enhance consumer experience.
• Continuous Improvement: Champion quality frameworks, risk management, and operational controls while leveraging benchmarking and best practices to sustain improvements.