Operations Manager ( E - Commerce )

Actively Reviewing the Applications

Rentokil Initial

On-site INR 4–7 LPA

Posted 4 weeks ago • Apply by June 5, 2026

Job Description

Designation - Operations Manager ( E - Commerce)

Location - Mumbai ( Goregaon W)

Qualification - Any Graduate

Experience - 3 - 5 Years

Role & Responsibilities

Driving sales performance, analysing past performance, and setting realistic targets
Ensuring the online experience is user-friendly and on-brand, and managing customer retention and loyalty programs
Spearheading digital marketing efforts, and analysing competitors to identify opportunities and threats
Making decisions about products, pricing, and promotions
Writing management reports on sales performance, and presenting insights to stakeholders
Using historical data to forecast future trends
Conducting experiments to test different website elements, marketing campaigns, or pricing strategies.

Key Result Areas

E-Commerce Operations Management
Sales Performance & Revenue Growth
Website & Customer Experience Optimization
Product & Pricing Management
Digital Marketing & Campaign Support
Data Analysis & Business Reporting
Customer Retention & Loyalty Initiatives
Experimentation & Conversion Optimization
Process Improvement & Experimentation

Competencies (Skills Essential To The Role)

E-Commerce Operations Knowledge
Analytical & Data Interpretation Skills
Excellent Communication Skills
Digital Marketing Awareness
Project & Time Management
Customer Experience Focus
Conversion rate optimization
Problem-Solving & Continuous Improvement
Go getter attitude
Stakeholder Management
Strategic Thinking & Planning

Preferred Candidate Profile

Graduates with relevant experience in e-commerce may also be considered.
Up to 4 -5 years of experience in e-commerce, digital marketing, online retail operations, or marketplace management.
Proficiency in Microsoft Office Suite, particularly MS Excel, PowerPoint, and Word, with the ability to analyse data, prepare reports, and create presentations.
Basic knowledge of Adobe Acrobat for document editing and management is preferred.
Familiarity with e-commerce platforms and marketplace ecosystems (such as Amazon, Flipkart, Shopify, etc.) will be an added advantage.

Interested can also share resume on below mentioned email along with

Current CTC/ Expected CTC/Notice Period

Email - alfeeya.siddiqui@rentokil-pci.com