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Network Engineer

Actively Reviewing the Applications

Movate

India, Tamil Nadu, Chennai Full-Time On-site
Posted 3 weeks ago • Apply by June 7, 2026

Job Description

Job Responsibilities:


• Troubleshoot all Level 1/ 2 Calls from customers.

• Ensure consistent customer satisfaction.

• Document all communication with customers in the CRM.

• Notify/Discuss with TL/Manager on tickets that require assistance.

• Timely handoff (escalation) of cases that require technical escalation to L3 TAC.

• Plan and constantly work on upgrading tech and product expertise.

• Contribute to the knowledge base/ Tech Forum

• Good communication skills

• Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SNMP,FTP, TFTP).

• Experience in VLANS, Tagging - IEEE 802.1q, 802.3ad, 802.1d,802.1w.

• Experience in IPSEC VPN/SSL-VPN/NAT/GRE/

• Experience on routing protocols - RIP V1/V2, OSPF, BGP

• CCNA, CCNP, Checkpoint Certification, CCSP certifications

Required Skills

Communication CCNA CRM BGP VPN VLANs OSPF SSL IPsec OSI Model ICMP NAT SNMP TAC IEEE Routing UDP TCP FTP CCSP ARP Routing protocols TFTP RIP OSI Protocols Checkpoint Product Expertise
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