MES Support Engineer

Actively Reviewing the Applications

UST

India, Tamil Nadu, Chennai Full-Time On-site

Posted 2 months ago • Apply by May 25, 2026

Job Description

Role Description

Who we are:

At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at .

Summary

We are looking for MES Support Engineer.

Typical Responsibilities

Monitor MES system s and dashboards.
Respond to user queries related to MES operations (e.g., login issues, data entry errors).
Perform basic troubleshooting (e.g., restarting services, checking connectivity).
Log incidents and service requests in the ticketing system.
Escalate unresolved or complex issues to L2 support.
Maintain documentation of known issues and resolutions.
Provide support during shift changes and production rollouts.

Skills Required

Basic understanding of MES workflows and interfaces.
Good communication and customer service skills.
Familiarity with ticketing tools and standard operating procedures.

What We Believe

We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do.

Humility

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity

Through business, we will better the lives of those less fortunate than ourselves.

Integrity

We honour our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.