Manager Order Management

Job Description:-

• Order management for each order received in coordination with Business development team.
• To understand the specifications of customer order and to lead team of Engineers region wise (i.e., Asia Pacific, Africa, Europe & UK and AMERICAs)
• To ensure fulfilment of contractual obligations for every order right from the receipt of order and until collection of 100% payment including, fulfilling the warranty obligations.
• Arranging customer inspection and obtaining dispatch clearance after inspection
• To arrange third party inspection before Despatch of the material
• To monitor dispatch activities from the factory till arrival of the goods at consignee stores
• To arrange post landing inspection at consignee stores and obtain approved invoices for payment from the customer on case to case basis.
• To manage with the customer in getting penalty waiver for the delayed supplies
• Monitor cash inflow & Day wise inspection clearance statements.
• Responsible for coordination with the internal functions of planning, production, engineering, finance, accounts, logistics, dispatches and quality.
• Responsible for the safe and timely delivery of goods at destinations and successful completion of contract.
• Arrangement of pre shipment and post-landing inspections.
• Responsible for Management information Systems and for FG inventory control
• To ensure making the products ready for dispatch as per customer delivery and also to ensure timely.
• Dispatches & delivery at customer place to ensure no LDs.
• To interact and maintain good relation with customers by regular correspondence for smooth execution of the contract.
• To provide customer inspection reports/ MoMs to all concerned immediately upon completion of customer inspection.
• To ensure no remarks in customer inspection and for this purpose, adequate monitoring to be done to offer the goods fully in compliance with customer specifications.
• To send order executive status indicating production status, inspection proposed dates, estimated ex-works days, estimated delivery dates to customer on weekly/fortnightly basis. In between, if customer asks, the status to be updated to customer immediately.
• Any other assignments as per contractual terms/ or as assigned by the management.

Qualification: B.Tech/B.E (EEE or Electrical Engineering) with relevant experience

Location: Patancheru, Hyderabad, Telangana, India.