Manager – HR Operations & Payroll

Actively Reviewing the Applications

Hapag-Lloyd AG

India, Tamil Nadu, Sholinganallur Full-Time On-site

Posted 2 weeks ago • Apply by June 5, 2026

Job Description

About The Role

The Manager – HR Operations and Payroll will play a mission-critical role in ensuring the smooth functioning of all HR operational processes, compliance adherence, payroll execution, automation support, and overall governance of HR systems and documentation. This role demands strong attention to detail, process orientation, and an in-depth understanding of statutory regulations and payroll systems. The ideal candidate will act as the backbone of HR compliance and operations while proactively identifying process improvements.

Key Responsibilities & Tasks

Payroll & Compliance

Manage monthly payroll execution, reconciliations, and documentation as per defined timelines
Ensure 100% compliance with statutory obligations like PF, ESI, TDS, PT, LWF, and other labor laws
File quarterly and annual Income Tax returns accurately and within due dates
Maintain half-yearly Professional Tax workings
Own the compliance tracker and ensure updates are submitted each month

HR Operations & Reporting

Strong Experience in Salary Bench Marking.
Drive HR automation initiatives on HRMS in alignment with internal stakeholders
Maintain accurate SAP entries for all HR transactions and employee changes
Ensure timely addition and deletion of employees in Mediclaim and process reimbursement claims within SLA
Submit dashboards for Headcount, Attrition, Confirmations, and Mediclaim as per defined schedule
Monitor vendor agreements and renewal statuses; ensure updates to be shared on monthly basis
Maintain accurate employee documentation and file records

HRMS Helpdesk & Employee Experience

Manage HRMS Helpdesk tickets and ensure SLA adherence
Ensure smooth execution of Full & Final settlements in coordination with payroll and legal
Conduct VOC (Voice of Customer) analysis to evaluate service effectiveness
Support smooth onboarding experience with proper documentation and SAP ID generation

Audit, Budgeting & Strategic Reports

Prepare and review the HR Budget on a monthly basis; ensure alignment with business needs
Support creation of monthly Management and Compliance PPTs
Participate in global reporting for CSRD (Corporate Sustainability Reporting Directive) and ensure quarterly submissions
Facilitate compliance with internal and global audit requirements

Reviews & Governance

Participate in operational reviews every week.
Provide data support and governance for internal Reward & Recognition and confirmation dashboards
Ensure timely submission of Management reports.

HR Analytics & Insights

Develop and maintain HR dashboards and scorecards for leadership reviews
Analyze trends in attrition, headcount, performance, and engagement to support strategic decisions
Provide predictive analytics to forecast workforce needs and risks
Collaborate with business leaders to interpret HR data and recommend actionable insights
Ensure data integrity and consistency across HR systems and reports

Behaviours & Approach

Process-oriented with high accuracy and discipline
Proactive and hands-on with ownership mindset
Excellent stakeholder management and follow-through
Ethical, detail-oriented, and compliant in all operations
Team player with the ability to work under tight timelines
Curious, agile, and responsive to automation and system improvements

Work Experience:

15-20 years of experience in HR Operations and Payroll in mid-to-large organizations
Strong understanding of compliance, income tax, labor laws, and SAP HR modules
Proven experience managing dashboards, MIS, audits, and budgeting
Experience coordinating with multiple stakeholders across functions

Education & Qualifications