Loan Servicing Lead

Actively Reviewing the Applications

Jobs via Dice

India Full-Time On-site 1–1 LPA

Posted 3 weeks ago • Apply by June 14, 2026

Job Description

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Long Finch Technologies, is seeking the following. Apply via Dice today!

Position: Loan Servicing Lead

Location: Cincinnati, OH 45245 (Onsite)

Duration: FTE/ Direct Hire

Job Description

The team leader is responsible for managing the team involved in auditing end to end mortgage life cycle comprising active & default servicing activities (Eg. Foreclosure, Bankruptcy, Cashiering, Escrow, Loss Mitigation, Claims, Property preservation, HELOC etc.)

Responsibilities:

Maintain monthly performance measurements: Timeliness, production goals, compliance/regulatory, and customer satisfaction
Manages the day-to-day operations of the mortgage servicing associates. Ensures compliance with state and federal lending laws and investor guidelines
Develops, analyzes, and completes monthly reports in order to track and monitor production, efficiency, compliance with investor guidelines against stated objectives and associate quality against established standards
Disseminates policies, procedures, and announcements to staff in a timely manner and conducts regular and recurring meetings with staff in order to build an effective communication flow.
Maintain quality and production standards as defined by business. Perform other job-related duties and special projects as required.
Develops performance standards and measurements for staff in order to accurately assess actual performance against established goals.

Additional responsibilities of the TL includes:

Maintaining service level standards
Perform internal Quality check, providing floor support and feedback to other staff.
Responding to all emails efficiently

Knowledge/Experience: