International Voice Process (Customer Support / Inbound)

📢 Job Opening: International Voice Process (Customer Support / Inbound)

📍 Location: Hyderabad, Telangana
🏢 Company: Ravin Software Solutions
💼 Department: Customer Support / BPO
💼 Job Role: International Voice Process – Customer Support / Inbound
🏭 Industry: BPO / ITES

Experience Required:

1+ Year

Salary:

₹25,000 – ₹39,000 / month

📝 Job Description

Ravin Software Solutions is hiring International Voice Process Executives to provide professional inbound customer support. The role involves handling international client queries, assisting customers effectively, maintaining records, and ensuring customer satisfaction while working in rotational night shifts.

Key Responsibilities

• Handle inbound customer support calls from international clients
• Provide timely assistance for queries, complaints, and service requests
• Maintain accurate records of customer interactions and transactions
• Follow company communication and quality standards
• Meet individual and team targets
• Work in rotational night shifts (international process)
• Collaborate with internal teams to resolve customer issues

Required Skills / Qualifications

• Customer Support & Service
• Inbound Call Handling
• Problem-Solving & Troubleshooting
• Effective Communication Skills (English – spoken & written)
• Time Management & Multitasking
• Basic Computer Skills / CRM Knowledge
• Ability to work in rotational night shifts

Preferred Skills:

• Prior BPO / International Call Center experience
• Ability to handle high-volume calls
• Professional & courteous communication

Contact Details

📧 Email: ramaswamy.hr@ravinsol.com
📞 Phone / WhatsApp: 9603543232

💡 Optional Tags for BestKaam Portal:

• Role Category: International Voice Process / Customer Support / BPO
• Role Type: Full-Time / Rotational Night Shift
• Functional Area: Customer Service / Call Center
• Experience Level: 1+ Year