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Information Technology Operations Support

Actively Reviewing the Applications

Louis A. Roser Company

On-site

Posted 2 weeks ago • Apply by June 14, 2026

Job Description

LOUIS A. ROSER COMPANY

IT Operations Support

Type

Part-Time, On-Site

Hours

20–30 hrs/week

Pay

$23–$28/hr DOE

Location

Salt Lake City, UT

About the Company

Louis A. Roser Company is a leading provider of industrial refrigeration engineering, design, installation, and service. We deliver high-quality solutions to industrial clients across diverse sectors, with a strong commitment to Process Safety Management, regulatory compliance, and operational excellence.

The Role

We’re looking for an IT Operations Support professional to join our small but capable IT team on-site in Salt Lake City. This is a hands-on role where you’ll split your time between frontline helpdesk support for staff and assisting with systems administration across our core platforms. You’ll gain real-world experience across a broad technology stack in an industrial environment—ideal for someone early in their IT career who wants exposure to more than just ticket work.

What You’ll Do

• Provide day-to-day helpdesk support for staff: troubleshooting hardware, software, and connectivity issues

• Assist with Microsoft 365 and Entra ID administration, including user lifecycle management, licensing, and security policies

• Support on-premises Active Directory and basic networking infrastructure (switches, Wi-Fi, VPN)

• Help maintain endpoint security tooling (Huntress) and ensure devices meet compliance standards

• Troubleshoot and support printers, peripherals, VoIP phone systems, and other office technology

• Assist with NetSuite and other line-of-business application support as needed

• Document procedures, maintain IT knowledge base articles, and help improve internal processes

What We’re Looking For

Required:

• Foundational knowledge of IT support practices: Windows administration, networking basics (DNS, DHCP, TCP/IP), and general troubleshooting methodology

• Familiarity with Microsoft 365 and Active Directory concepts

• Strong communication skills and a service-oriented mindset—you’ll be the face of IT for many staff

• Ability to work on-site in Salt Lake City, UT (20–30 hours/week with some scheduling flexibility)

• Willingness to provide occasional on-call or after-hours support as needed

• Must pass a background check and drug screening

Preferred (but not required):

• 1–2 years of IT support experience (internships, campus IT, or prior helpdesk roles count)

• Exposure to endpoint security tools, ERP systems (NetSuite a plus), or VoIP administration

• Currently pursuing or holding a degree in Information Technology, Computer Science, or a related field

• Relevant certifications (CompTIA A+, Network+, or Microsoft fundamentals) are a bonus

Why This Role

This isn’t a “reset passwords and close tickets” job. You’ll work directly alongside our IT lead and get meaningful exposure to identity management, endpoint security, networking, ERP administration, and more. If you’re a student or early-career professional looking to build a broad IT skillset in a real-world environments, this is a great opportunity.

How to Apply

We’re more interested in your curiosity and willingness to learn than a perfect resume.Feel free to apply via this job listing,

Compensation: $23–$28/hour, depending on experience

Schedule: Part-time, 20–30 hours/week, on-site

Pre-Employment: Background check and drug screening required