Human Resources Services Specialist

HR Services role

Employee Engagement and Employee Connect programs

• Plan and execute quarterly open house for respective division/ function/ vertical and facilitate employee query resolution through Collaborative Working Platform (CWP)
• Drive employee engagement initiatives as per HAH calendar within division/ functions
• Support Division/ Function leadership team in organizing employee events during the year like Conferences, Paathshala sessions, etc.

Division Centric Reward & Recognition Program

• Collaborate with Division/ Function leadership team to drive Rewards & Recognition programs at division/ function/ company level.

HR Policy awareness and clarification:

• Drive HR Policy awareness and clarification within small groups of employees
• Share received employee feedback if any related to HR policies with respective COEs.

Anchor Monthly HR DLM with division/ function

• Scheduling monthly DLM with each division / function starting 1st Sept 2025 with HR Services Team (Divisional Facing Names) + COE’s (HR Verticals mentioned in the note)
• Releasing collated pre-agenda and post DLM minutes to respective COE and division/ function leadership teams

Employee Queries and One-on-one connects:

• Act as one-point contact for all HR related matters, employee queries and employee grievances.
• Reach out to the employee's family in the event of a workplace incident or unforeseen calamity to offer support and assistance.
• Conduct one-on-one employee feedback sessions: One/ two employees per week

Exit feedback and attrition dashboard:

• Conduct exit feedback and retention discussions as applicable and provide feedback with division/ function leadership team/ HR COE
• Share attrition details specific to vertical/ location based on attrition dashboard managed by HR COE
• Support HR COE for attrition analysis and tracking agreed action plan points

Employee Disciplinary Matters:

• Support division/ function and HR COE for employee disciplinary matters

Policy Governance & Alignment

• Approved Vs Published Gaps: Highlight to Compensation & Benefit team -in case there are discrepancies in policies available on HR Kwik portal and with the stakeholder
• Visibility to Employees: Ensure all HR policies are up-to-date, consistent, and accessible across platforms.

Policy Awareness & Communication

• Design and maintain a structured calendar for weekly and monthly policy awareness initiatives across the organization.
• Plan and execute HR Policy Roadshows to drive awareness and understanding among on-ground teams.

Knowledge Management

• Develop and maintain a comprehensive FAQ repository for each HR policy.
• Regularly update FAQs based on feedback from employees, HR partners, and business stakeholders.

Data-Driven Prioritization

• Monitor and analyse trends from the “My Pidilite” dashboard to identify recurring queries and prioritize policy communication accordingly.

Feedback on policy suggestions if any

• Consolidate feedback from various channels on policy enhancement and share with HR Policy Team for continuous improvement process.

Internal Consulting & Support

• Serve as the go-to person within the HR Division for policy-related clarifications and guidance and train other HR Services team members so that they can conduct policy awareness sessions in their respective division / functions