HR Manager

Location: Domlur, Bengaluru

Travel Requirements: Occasional

Employment Type: Full time

Work Arrangement: Work from Office (WFO)

Working Days: Six-day policy

ROLES & RESPONSIBILITIES:

1. HR GENERALIST FUNCTIONS

• Strategic planning and handling end-to-end HR operations, including recruitment, onboarding, training, performance management, and exit formalities.
  
• Maintain and update employee records, HRMS, and ensure statutory compliance (PF, ESI, etc.).
  
• Conduct regular audits to ensure documentation and policy adherence as per company and the government requirements
  
• Digitize HR processes including recruitment workflows, employee records, training programs, and performance tracking.
  
• Develop HR dashboards and reports to support data-driven decision-making.
  

2. ATTRITION CONTROL & RETENTION

• Analyze attrition trends and work with operations to design and implement retention strategies.
  
• Conduct exit interviews, identify patterns, and take corrective/preventive actions.
  
• Design employee satisfaction and engagement surveys to track and improve morale.
  
  

3. EMPLOYEE ENGAGEMENT

• Plan and execute employee engagement initiatives across all branches locations.
  
• Foster a culture of recognition, motivation, and team bonding.
  
• Create and drive internal communication campaigns to keep employees informed and involved.
  
  

4. RECRUITMENT AND TALENT ACQUISITION

• Oversee hiring and all type of recruitments including campus interviews
  
• Coordinate with agencies, job portals, and internal references to build a strong talent pipeline.
  
• Ensure timely closure of positions to support business continuity.
  
  

5. TRAINING & DEVELOPMENT

• Develop an L&D team to ensure timely induction and on-the-job training.
  
• Identify skill gaps and support the planning of development programs for operations, team leaders, veterinary doctors, veterinary nurses, veterinary care assistants, customer facing teams and support staff.
  

6. STAKEHOLDER MANAGEMENT

• Collaborate closely with internal stakeholders such as operations managers, VPC’s, HOD’s to align HR initiatives with business needs.
  
• Serve as the HR point of contact for addressing escalations and resolving workforce issues effectively.
  
• Ensure timely communication and feedback loops between employees and Senior leadership team (SLT) to support a transparent and responsive HR environment.
  

7. PERFORMANCE MANAGEMENT

• Managing annual appraisal process: goal-setting, mid-cycle reviews, and development planning.
  
• Identify high-potential talent and support leadership development and succession planning
  
• Conduct of one-on-one meetings and generating monthly reports
  
• Address absenteeism, performance management and grievances with fairness and consistency
  
  

WHAT WE ARE LOOKING FOR:

a) Must-Haves:

Education: Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.

Experience: 10+ years of experience in an HR Manager/ HR Business Partner role. Experience within the health industry will be considered an additional advantage.

Skills: Proven experience in handling HR operations. Candidates with experience managing operations across multiple locations will be given more weightage.

b) Nice-to-Haves:

• Proven track record in reducing attrition and driving employee engagement.
  
• Sound knowledge of labour laws and HR best practices.
  

·

• Excellent communication and interpersonal skills, with the ability to build strong relationships across all levels of the organization
  
• Strong analytical and problem-solving capabilities, with the drive to continuously improve HR processes and practices
  
• Stakeholder management and the ability to engage with cross-functional teams.
  
• Ability to work within a multicultural background
  
• Sound knowledge in latest HR, BI and AI tools. Experience with HRMS like Keka/ Zoho/Greyt HR will be given preference
  
  
  
  

WHAT YOU WILL DO:

• Collaborating with senior management as a strategic advisor helping identify and prioritize HR initiatives that align with the organization's strategic goals and objectives.
  
• Coach and develop supervisors and managers to build confidence and decision making capability
  
• Lead recruitment and onboarding for critical site based roles
  
• Aligning HR policies and programs for the division which promote employee engagement, retention, and performance.
  
• Acting as a trusted coach providing guidance to leaders and managers on HR-related matters, including performance management, compensation, and benefits, etc.
  
• Analyzing HR metrics and data to identify trends and opportunities and develop reports to provide data-driven recommendations to senior management.
  
• Implementation of a 'future-ready' workplace culture
  
  

REPORTING STRUCTURE:

This role will report directly to the Administration Head.

Employer questions

Your application will include the following questions:

• How many years' experience do you have as a human resources manager?
  
• How many years' experience do you have in Human Resources (HR)?
  
• Have you completed a qualification in human resources (HR)?
  
• What's your expected annual CTC?
  
• How much notice are you required to give your current employer?
  

For a confidential discussion on salary/any other questions, please contact Mr. Harish Sharma 9999390550 or write to harishsharma@cessnalifeline.com