Hotel Front Desk Agent

Actively Reviewing the Applications

Seva Hospitality

India Full-Time On-site

Posted 2 weeks ago • Apply by June 12, 2026

Job Description

Company Description

Join the IHG Hotels team as a Front Desk Associate for a career in hospitality. Holiday Inn Cincinnati - Liberty Way is looking to add Friendly and Energetic Front Desk Associates to join our hotel operations team in Florence, Kentucky! Full-Time & Part-Time positions are available for 1st shift from 7am - 3pm and 2nd shift 3pm - 11pm.

Job Description

FRONT DESK GENERAL JOB DESCRIPTION:

Aggressive negotiating skills and creative selling abilities to close on business.
Ensures a high level of customer satisfaction.
Answering Phones.
Making, Changing, Assisting w/ Reservations.
Looking Up Directions on the Internet.
Promoting Rewards Program.
Creative Thinking.
Assisting Sales.
Creating Good Customer Relations.
Problem Solving.
Filling In Others Shifts As Needed.

Qualifications

FRONT DESK GENERAL JOB REQUIREMENTS:

Exceptional Customer Service Skills.
Strong communication skills, written and verbal.
Strong organizational skills.
Must be self-motivated and results-oriented.
Be comfortable working independently.
Excellent time management skills.
Able to have a flexible time schedule.
Opera PMS Experience a Plus / Not Required.
Prior experience from IHG, Hyatt, Choice, Hilton, or Marriott hotels preferred / Not Required.
Basic Computer Skills.
Knowledge of Emailing a Plus / Not Required.
Energetic / Capable of Multi-Tasking.
Good with Following Up/Following Through.
Have Own Transportation / Be on Time.
Good Problem-Solving Skills.

This position may require the ability to work evenings and weekends with flexibility throughout the week as needed. Schedules will always be communicated in advance by a manager.

Additional Information

WHAT WE CAN OFFER YOU: