E-Commerce Operations Manager

Job Title

E-Commerce Operations Manager (Catalog & Marketplaces)

Location

India (On-site / Hybrid)

About Outerworld

Outerworld is a modern premium menswear brand rooted in fine fabrics, Indian craftsmanship, and understated luxury. We design clothing for life’s finest moments — with clarity, confidence, and timeless appeal.

Role Overview

We are looking for an E-Commerce Operations Manager who will own end-to-end cataloguing and daily management of our website and marketplace accounts. This role is critical to how the brand shows up online — accuracy, consistency, and execution excellence are non-negotiable.

You will be responsible for ensuring every product is presented flawlessly, updated on time, and managed actively across all digital sales channels.

Key ResponsibilitiesCatalog & Content Management

• Own complete product cataloguing across website and marketplaces
• Upload and maintain product data: names, descriptions, pricing, variants, size charts, imagery
• Ensure brand-consistent copy aligned with Outerworld’s premium positioning
• Coordinate with creative teams for images, videos, and content updates

Website Operations

• Manage product launches, drops, and updates on the D2C website
• Maintain clean navigation, collections, filters, and merchandising logic
• Monitor inventory sync, pricing accuracy, and product availability

Marketplace Management

• Manage seller accounts across platforms (Amazon, Myntra, Ajio, Flipkart, etc.)
• Ensure compliance with marketplace guidelines and listing standards
• Monitor listing health, suppression issues, and resolve errors proactively
• Optimize listings for discoverability and conversion (titles, attributes, keywords)

Daily Operations & Coordination

• Work closely with supply chain, warehouse, and tech teams
• Track stock availability and prevent overselling or dead inventory
• Maintain SOPs for cataloguing, uploads, and updates
• Support campaigns, sales events, and promotional uploads

Reporting & Hygiene

• Conduct regular audits to ensure data accuracy across all platforms
• Track basic performance metrics (sell-through, stock ageing, listing health)
• Flag operational issues before they impact sales or brand perception

Ideal Candidate Profile

• 1 year of experience in E-commerce operations, cataloguing, or marketplace management
• Hands-on experience with D2C websites + Indian marketplaces
• Strong attention to detail — zero tolerance for sloppy listings
• Comfortable working with CMS platforms (Shopify/WooCommerce preferred)
• Clear understanding of premium / lifestyle / fashion brands
• Organized, process-driven, and execution-focused
• Ability to work independently and take ownership

What Success Looks Like

• Flawless, on-brand product listings across all platforms
• Zero catalog errors, broken listings, or mismatched pricing
• Smooth launches and updates with no operational chaos
• Marketplaces run like clockwork — clean, compliant, optimized

Why Join Outerworld

• Work with a growing premium menswear brand
• High ownership, high trust role
• Direct impact on revenue and brand perception
• Build systems, not just execute tasks