Director - BFS Transition - PAN INDIA - GO/JC/2094/2026

Actively Reviewing the Applications

Golden Opportunities

India, Maharashtra, Pune Full-Time On-site

Posted 2 months ago • Apply by April 28, 2026

Job Description

Job Description

15�17+ years of experience in the international BPO/outsourcing environment, with strong preference and exposure to the BFS domain

7�8+ years of dedicated transitions experience, managing end-to-end outsourcing transitions across multiple engagements

Proven experience leading and managing teams of Transition Managers, handling complex and concurrent transitions
Strong expertise in transition strategy, planning, and execution, including due diligence, risk assessment, and detailed transition planning
Extensive experience working closely with project, technical, and PMO teams to support transition governance and delivery
Hands-on exposure to GCC (Global Capability Center) setup and transition support, considered a strong value add

Strong background in project and process management within large-scale outsourcing environments

Excellent communication, negotiation, and influencing skills, with experience engaging senior leadership
Known for strong analytical ability, planning, organization, and attention to detail, thriving in fast-paced environments
Comfortable managing multiple transitions simultaneously while meeting tight timelines and quality benchmarks
Proficient in MS Project, Visio, Excel, and MS Office tools for transition planning and reporting
Exposure to process improvement methodologies such as Six Sigma is an added advantage
Willing to travel extensively, including domestic and international assignments

Skills Required

RoleDirector - BFS Transition - PAN INDIA

Industry TypeITES/BPO/KPO

Functional AreaITES/BPO/Customer Service

Required Education Bachelor

Employment TypeFull Time, Permanent

Key Skills