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Customer Support Executive in Bangalore

Actively Reviewing the Applications

Hello Mentor

India, Karnataka, Bengaluru Full-Time On-site INR 5–6 LPA

Posted 2 months ago • Apply by May 5, 2026

Job Description

Key Responsibilities

Manage large amounts of incoming phone calls
Generate sales leads. Identify and assess customers' needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Keep records of customer interactions, process customer accounts, and file documents

About Company: We, at Career Shapers (a part of Exzellenz Career Shapers Private Limited), are a team of young professionals dedicated to the advancement of students. Students could think of us as a friendly neighborhood guide who will handhold them from making the right career choice, choosing the right course/institution. Our innovative offerings have been designed exclusively for students aspiring to get into engineering and medicine.