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Customer success manager (B2B SaaS)

Actively Reviewing the Applications

Staffnix

India, Haryana, Gurugram Full-Time On-site INR 6–8 LPA
Posted 3 weeks ago • Apply by June 16, 2026

Job Description

Read jd before applying

Experience 2-4 years only.

Strong SaaS Customer Success Manager / Account Management profile
Mandatory (Experience): Must have 2+ years of experience as a CSM/Account Management in a SaaS-based product company or survey platform companies
Mandatory (Skill 1): Must have experience driving product/platform adoption among clients
Mandatory (Skill 2): Must have experience in upselling and cross-selling SaaS solutions, handling commercial discussions, and managing account growth
Mandatory (Skill 3): Must have strong strategic thinking and excellent communication skills
Mandatory (Company): B2B SaaS product companies or Survey platforms
Mandatory (Note): This is a hybrid

Required Skills

Communication Upselling Cross-Selling Account Management Customer Success SaaS Product CSM Survey
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