Customer Service Representative

🌟 Join Our Team at PolicyBazaar! 🌟

We’re Hiring for Customer Service Executive Position in Gurgaon!

📍 Location: Sector 44, Gurgaon, Haryana

💼 Salary: ₹2.5 LPA – ₹4 LPA

🕒 Interview Mode: Face-to-Face

Roles & Responsibilities:

• Provide complete information about our products to customers
• Resolve customer queries related to products and services
• Develop and maintain Customer Service Guidelines
• Keep accurate records of customer interactions
• Pitch products effectively to potential customers, driving conversions
• Prepare reports by analyzing customer feedback and interactions
• Ensure customer information is regularly updated
• Offer the best possible solutions to customer queries

What We Are Looking For:

• Confident, dynamic, and enthusiastic personality
• Sales-oriented with strong persuasion skills
• Excellent communication (both Hindi and English)
• Good at negotiating and converting customer interest into sales
• Team player with a positive attitude
• Quick learner, creative, and goal-driven
• Passionate about achieving targets

Desired Qualifications:

• SSC or higher education
• Open to freshers or candidates with experience
• Basic computer skills

What We Offer:

• Amazing work culture
• Day Shift (6 working days + 1 roster off)
• Unlimited Incentives
• Career Progression Opportunities
• GMC (Group Medical Coverage)
• Gratuity as per applicable laws (over and above CTC)

📞 Interested candidates can reach out to Sanskriti at 8130206993 or email your CV to sanskritikumari@policybazaar.com.