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Customer Service

Actively Reviewing the Applications

Platinum Coastal Group

On-site
Posted 2 months ago • Apply by May 1, 2026

Job Description

Customer Service (In-Person)

Position Overview

We are looking for a friendly and motivated Entry-Level Customer Service Representative to join our team. This is an on-site role, where you will interact directly with clients, answer questions, and support daily customer needs. No prior experience is required—just a positive attitude, strong communication skills, and a willingness to learn.

Duties

  • Welcome clients and provide assistance in person.
  • Answer questions and offer clear, accurate information about services, processes, or policies.
  • Handle inquiries and resolve concerns in a professional and timely manner.
  • Document interactions, updates, and customer details accurately.
  • Escalate more complex issues to the appropriate team or department.
  • Follow company guidelines for communication, safety, and service standards.
  • Collaborate with team members to ensure a smooth customer experience.
  • Participate in training to develop knowledge of company services and procedures.

Qualifications

  • High school diploma or equivalent.
  • No previous experience required training is provided.
  • Strong verbal and written communication skills.
  • Friendly, approachable, and comfortable assisting people face-to-face.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Reliable, punctual, and eager to learn.
  • Ability to work both independently and as part of a team.
  • Flexible availability depending on company needs.

What We Offer

  • Comprehensive training and ongoing support.
  • Opportunities for growth and advancement.
  • A positive, team-oriented work environment.
  • Employee benefits and perks (varies by company).

Skills: customer service experience,customer service,customer satisfaction
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