Client Servicing Manager

Why This Role Rocks

You’ll lead the charge on brand relationships—bringing sharp thinking, creative ambition, and operational clarity to every brief. As a Senior Account Manager, you’ll work at the intersection of ideas and execution—building trust with clients, guiding internal teams, and ensuring work that not only lands but leads.

If you’re someone who thrives on ownership, collaboration, and impact—this role is built for you.

The Impact You’ll Drive

• Own and grow key client relationships with strategic partnership and proactive counsel
• Drive campaign delivery from start to scale—ensuring timeliness, quality, and performance
• Champion creative excellence by aligning brand needs with bold, effective ideas
• Lead campaign performance reviews, delivering insights that unlock future growth
• Mentor junior team members, nurture collaboration, and foster team culture
• Collaborate with cross-functional teams—Creative, Media, Strategy—to ensure seamless execution
• Lead internal innovation initiatives—improving workflows, tools, and team rituals

What You’ll Bring

• 4–6 years of experience in Account Management, preferably in a creative or digital-first agency
• Proven ability to manage large campaigns and multi-stakeholder environments
• Confident client communicator—able to manage expectations, present ideas, and lead discussions
• Working knowledge of GenAI tools (e.g., ChatGPT, Midjourney, Firefly) to accelerate briefing, brainstorming, and feedback cycles
• Proficiency in Meta Business Suite, Notion, or other campaign/project management platforms
• Strong understanding of campaign KPIs, performance tracking, and reporting dashboards
• Strategic thinker with storytelling skills, executional excellence, and a collaborative mindset