Branch Administrator, Cranes Service

Actively Reviewing the Applications

Konecranes

India Full-Time On-site

Posted 3 weeks ago • Apply by June 4, 2026

Job Description

Company Description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Job Description

One of Konecranes' core competitive advantages is its highly skilled, motivated, and engaged employees. Our three core values – trust in people, total service commitment, and sustained profitability – form the foundation for all Konecranes employees. These values are the backbone of our company, guiding our decisions and priorities. They are integral to our identity and are reflected in our behaviour, leadership, operations, and activities.

We are currently seeking a Branch Admin who will be responsible for Account Receivables and Commercial activities and Processing of all orders received and timely invoicing.

Role and Responsibility:

Responsible for processes and associated procedures and business rules for the following:

Account Receivables – Actions for all payment’s timely collection with close monitoring
Strong coordination with internal teams such as Finance / Commercial Team, Service Planner and Distribution centre
Effective communication with customers
Commercial activities such as processing of BG, LC, Security Deposit, ISD, EMD Etc.
Daily collection details for knocking off AR
Ensuring invoice align with customer purchase order
Credit note creation / Invoice cancellation
Balance confirmation / Ledger sharing with customers
Monthly documentation of Audit samples as per requirement
Processing of all orders received and keeping close track until order is completed
Periodic review and action on all open orders
Advance Payment collection & Dispatch clearance from customers
Voice of Customer – Actions for improving VOC response and NPS
Create new agreement and new asset creation request
Create charge line and sent to invoice to SAP & Close the completed SR in system
Send the invoice to customer according to the term
Managing Customer Master data & Assets Master data
Support to Branch colleagues in case of commercial matters
Other administrative tasks at Branch as required
Any other duties as directed by the Branch Manager
Awareness of ISO 14001 & 45001 standard

Qualifications

Reports To: Branch Manager

Education Required: Graduate

Professional Experience Required (Max – Min.): 3-5 yrs.

KPI:

Account Receivables
On time Invoicing
Improvement in VOC
Improvement in Asset Data Quality
Timely processing of all orders

Competencies and Skills Required:

Coordination

Responsiveness

Customer Relation

Good Communication

Planning

Additional Information

Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.