Back office Opration

Company Description

Miracle Ventures began with a love for good food and a mission to create heartfelt hospitality spaces. Starting with Nini's Kitchen in 2014, the company aimed to provide honest food and warm experiences that turned guests into family. Over the years, the brand grew to include Baked by Nini’s in 2020, offering sweet treats, and Niro in 2022, a vibrant café geared toward bold flavors and expressive spaces. Guided by intention and heart, Miracle Ventures continues to grow its family of brands while staying true to its values.

Role Description

This is a full-time on-site role for a Back Office Operation position at Miracle Ventures, located in Ahmedabad. Responsibilities include managing back-office tasks, overseeing operational processes, and ensuring the smooth execution of day-to-day activities. The role also involves coordinating with cross-functional teams, maintaining accurate records, supporting customer service initiatives, and assisting with finance and sales-related tasks.

Qualifications

• Proficiency in Back Office Operations and record management
• Strong Communication and Customer Service skills to handle client interactions and internal coordination
• Basic knowledge of Finance and experience with budgets, reports, or billing procedures
• Familiarity with Sales processes and support for business growth activities
• Attention to detail and excellent organizational skills
• Proficiency with office software, such as MS Office Suite
• Ability to manage time effectively and meet deadlines
• Experience in hospitality, food, or retail industries is a bonus
• Bachelor’s degree in Business Administration, Management, or a related field is preferred