Associate Business Architect

Location Name: Pune Corporate Office - Mantri

Job Purpose

This is a replacement position for Pradeep Boga as he left the organization on his personal reasons.

This role is expected to manage deliveries for all service and transactional communications over various platforms that includes Responsys for SMS and E-Mail channels, Unified API (Middleware) for Realtime communications across channels and participate in architecting & delivering internal AdTech and MarTech platforms.

Duties And Responsibilities

•  Defining project milestone and drive partner/development teams to ensure delivery on time.
•  Monitoring and working on issue resolution by partnering with vendors and internal stakeholders
•  Adhering to all Infosec, compliance & regulatory guidelines and making sure that every platform is meeting these directives
•  Responsible for Delivery schedule, Change process management, Project Monitoring and Status Reporting
•  Collaborate with internal IT teams to ensure delivery of the agreed solutions
•  Test new builds for all scenarios & production outcomes
•  On-time invoice reconciliation of invoices from various vendors and making sure that the payments are released adhering to the contractual terms
•  Participate in new vendor qualification process and vendor platform evaluation and recommend cost effective and efficient platform options
•  Come up with innovative ideas that can be presented in LRS and AOP to qualification
•  Ability to manage a team of 3-4 FTEs
  
  
  

Key Decisions / Dimensions

•  Decisions in solutions through technology, innovation
•  Tackle production issues without escalations
  
  
  

Major Challenges

•  Managing on-time delivery & support as it is a critical responsibility
•  Meeting expectations of various internal stakeholders while managing external platform vendors on deliveries
•  Fulfill the entire requirement within restricted timelines and keeping the cost optimized
  
  
  

Required Qualifications And Experience

•  Qualifications
  
  
  

Min. Qualification required is Graduation

Exceptional communication skills

Good negotiation skills

•  Work Experience
  
  
  

Relevant work experience of 8 to 12 Years.

•  Skills Keywords
  
  
  

Communication Platforms (SMS, RCS, WhatsApp, E-Mail) Domain Knowledge

Microsoft Azure Stack (App Service)

RabbitMQ

Python

SQL, PL/SQL, Stored Procedures

PostgreSQL

Data Lake & Data Warehouse

ETL

Databricks

Azure DevOps Process

TRAI & RBI Guidelines with respect to customer communications

Data Privacy, Compliance and Security Practices

Good to Have Responsys, Facebook Ads, Google Ads platform knowledge