Assistant City Lead - Hyderabad

Actively Reviewing the Applications

Zippee

India, Telangana, Hyderabad Full-Time On-site INR 3–4 LPA

Posted 3 weeks ago • Apply by May 6, 2026

Job Description

Job Description

We're looking for a talented & experienced Assistant City Lead (Operations)- Special Projects in Hyderabad.
Incredible yet challenging opportunity to work with Operations team at a high-growth Quick Commerce startup to drive meaningful impact.

Responsibilities

Help oversee 30-Min/60-Min Delivery operations across multiple dark stores in Hyderabad.
Manage all dark store/delivery fleet teams along with the launch of new dark stores across Hyderabad, as per the expansion plan.
Work closely with our customers (D2C/E-Commerce Brands) and support them in expansion/growth across Hyderabad.
Own all aspects of dark store & last-mile operations such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management.
Ensure a streamlined Supply Chain to drive 100% success rate in 30-Min/60-Min/Same-Day Delivery & meet SLAs across the city.
Lead all metrics related to reliability, customer experience & CPO (cost-per-order) as per business needs, while continuously developing & implementing SOPs (dark store + last-mile) to improve them.
Oversee weekly audits and daily MIS reporting to Management.
Help create a rockstar culture amongst your team to scale to profitability.

Qualifications

4-8 years of Operations/Supply Chain Management experience, at Quick Commerce/Ecommerce warehousing/logistics companies.
Team management, stakeholder management, & independent decision-making experience are a must.
Must have an owner's mindset. We are looking for owners, not employees.

Benefits

Be part of a tight-knit rocket ship passionate about empowering Ecommerce brands in the quick commerce era.
Annual company retreat.
Growth Opportunities