AM - Data Support
Actively Reviewing the ApplicationsGodrej Capital
Job Description
Job Purpose
We are seeking a highly skilled Assistant Manager – Data Support who will play a critical role in supporting the Lead – Data Support in managing reporting workflows, data analysis activities, and daily operational deliverables. This role is ideal for someone with strong hands-on experience in MIS/Reporting, excellent analytical abilities, and the capability to handle daily issue resolution while guiding analysts with best practice.
Role
- Manage the end-to-end reporting processes, including data extraction, transformation, and presentation.
- Ensure overnight MIS jobs, and dashboards run successfully; troubleshoot failures in SQL/Python.
- Distribute workload across 4–6 analysts, set priorities, and monitor SLA adherence.
- Interact with different teams (sales, risk, operations, credit, audit, product, etc.) – clarify requests.
- Decide which requests need immediate delivery, which can be automated, and which should be declined/redirected.
- Effective management of business-critical support requests during late evenings / early mornings / holidays (beyond working hours)
- Hands-on debugging when issues arise in Python scripts, SQL queries, or dashboards.
Qualification & experience
- Bachelor's degree (Preferably in Computer Science, Information Systems, quant or related field but not mandatory).
- 4-6 years of relevant work experience in automated reporting and MIS
Essential skills
- Proficiency in SQL for querying and extracting data.
- Strong experience in Python for data processing and automation.
- Strong analytical and troubleshooting skills to fix issues related to data and reports.
- Effective communication and collaboration skills, with the ability to work closely with functional leads.
- Prior exposure to tech/data support in odd working hours.
- Strong project management and process optimisation mindset.
- Prior experience of working in BFSI/NBFC/Lending industry is plus.
- Knowledge of regulatory reporting and compliance is plus.
- Knowledge of BI tools (Tableau / Power BI) is plus.
Required Skills
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