Academic Consultant (Madurai)

Key Roles and Responsibilities

1. Responsible for retention of schools in the designated territory along with the allocated team.

2. Responsible for revenue generation through upsell and cross-sell of Ei products to existing schools.

3. Key account management (KAM) of schools through relationship building and providing product consultation to key stakeholders (management, principal, teachers, parents, students).

4. Regularly conduct orientation sessions and workshops with relevant stakeholders

5. Ensure that all services are delivered efficiently and product usage at schools are effective.

6. Coordinate with the Product Team for a robust and agile feedback loop.

7. Be cognizant of market and competitor intelligence. Share market learnings with relevant teams

8. Gather and analyse the feedback and suggest improvement in the processes.

9. Conducting reviews and sessions in the assigned schools.

10. Responsible to sharing the quarterly invoice and collecting the invoice amount from the customer.

Education and Experience

1. Strong educational background of teaching (Teaching experience/Teachers training/B.Ed, etc)

2. Understanding of Curriculums, Assessments and Lesson Planning.

3. Relevant experience of at least 5 years with a proven record.

4. Willing to work the in a customer facing role and open to travel.

5. Proficient in MS Excel, Word and PPT